Frequently Asked Questions

Do you have questions about what services Practice San Francisco offers ?

We’ve gathered answers to some common questions below.

If your question is not answered here please get in touch

About Practice San Francisco

  • Practice San Francisco is a family-focused mental health and wellness clinic with locations in San Francisco and Mill Valley. 

    We provide individual therapy, psychoeducational testing and assessments, coaching and programs for parents, school-based services and corporate programs, to support the mental health and well-being of children, teens, young adults, and parents and caregivers.

    Our mission is to help families navigate life’s challenges by fostering resilience through research-tested skills and strategies, along with community-based support.

  • Yes, Practice San Francisco’s team of multidisciplinary therapists includes highly trained Licensed Psychologists, Licensed Marriage and Family Therapists, and Licensed Clinical Social Workers, who can address and treat for a wide range of mental health issues with highly effective treatment modalities, offered either in person or online by telehealth.

  • Yes, Practice SF offers psychoeducational testing for children, teens, and young adults from the ages of 2 to 22. Our assessments provide a comprehensive sense of students’ cognitive, emotional, and learning profiles, including any areas of strength, relative weakness or growth.

    Schedule a call with our intake coordinator to learn more.

    Please note: some people call this type of assessment neuropsychological testing.

  • Yes, Practice SF has expertise with adoption, including foster care, foster adoptions, international adoptions, domestic adoptions, and the adoption trial (adopted persons, adoptive parents and birth families). 

    Learn more about Dina Greenwald and her expertise, and reach out to our team to learn more.

Registration & Scheduling

  • Appointments with Practice SF therapists are booked after an initial consultation call with one of our highly skilled intake coordinators.

    Book a consultation call

  • Your first call with the Practice SF intake team provides an opportunity for us to understand your needs and how we can support you. During the call we discuss your concerns and make sure that we know what you are looking for. We work with you to match you with the right therapist and/or services. 

    The initial consultation call also provides you with an opportunity to ask us questions and learn more about our approach.

  • Our admin team at Practice SF answers calls and emails from 9 am to 6 pm, Monday to Friday. 

    Clinician hours vary based on clinician availability, but are typically 9 am to 6 pm, Monday to Friday. 

Services and Programs

Insurance and Payments

  • No, Practice SF does not accept any insurance directly.

    Our clinical services and programs are eligible for reimbursement through PPO health insurance plans, FSA, or HSA.  

    Our client EMR portal offers the documentation you need to submit for reimbursement, and can be accessed 24/7.

  • No, we do not currently offer payment plans for individual therapy, testing, or school-based services. 

    For group programs like Mighty Minds, you can choose to pay for the program in full at the time of registration, or pay a non-refundable deposit to hold your child's spot, and pay the balance in full the week prior to the first day of the program. 

    Please contact the director of group programs for more information.

  • Yes, we offer a limited number of sliding scale fee spots. Our intake team can let you know if we currently have sliding fee availability.

    We provide sliding scale school-based services to non-profit organizations. Please contact the director of school services for more information.

Payments, Refunds, and Insurance

  • We do not accept any insurance directly.  However, our clinical services and programs are eligible for reimbursement through PPO health insurance plans, FSA, or HSA.  We’re happy to offer the documentation you need to submit for reimbursement through any of these platforms (although please be aware that insurance requires documentation of attendance, so these claims must be submitted after your child’s participation in the program).

    • At the time of registration, you can choose to pay for the program in full or pay a non-refundable deposit to hold your child's spot. The deposit amount varies by group, so please refer to the specific group page for details.

    • If you opt to pay only the deposit at registration, the remaining balance will be billed to your card on file 10 business days before the start of the program. Please note that all payments, including the deposit, are non-refundable and non-transferable to future groups.

    • If you need to cancel within 10 or fewer business days before the first group session, you may be eligible for a transfer or refund only if we can fill your spot. Otherwise, the payment remains non-refundable and non-transferable.

    • Additionally, group fees are not prorated for any missed sessions, whether planned or unplanned. No refunds will be issued for absences due to the limited number of students and families participating in the group.

Mighty Minds

  • No, Mighty Minds is not the only group program we offer for K-5 students. We have a variety of other group programs tailored to meet the unique needs of children in this age range. We encourage you to explore all of our offerings on our website to find the program that best fits your child's needs. If you have any questions or need guidance, feel free to reach out to us!

  • No, Mighty Minds is specifically designed for children in kindergarten through 5th grade. However, we offer other group programs tailored to different age groups, so we encourage you to explore our website to find a program that aligns with your child’s unique needs.

  • If you believe your child could benefit from learning about and developing skills in emotion regulation, cognitive awareness, impulse control, perspective taking, and adopting a growth mindset in order to improve their overall functioning, then our group is a great fit for them. Mighty Minds welcomes participants who are proactively building coping skills and resilience, as well as those who are already experiencing anxiety, stress, or difficulty with emotion regulation. Please note that all participants must be able to function cooperatively in a group setting.*

    *Mighty Minds is a coed group and inclusive, welcoming individuals of all genders to participate.

    Still not sure if Mighty Minds is a good fit? Click here to learn more.

  • Each session covers new topics that build on the previous ones. The topics and skills taught throughout the sessions include emotion regulation, cognitive awareness, understanding the relationship between thoughts, feelings, and behaviors, impulse control, perspective taking, and utilizing a growth mindset when facing challenges or making mistakes. Parents receive a follow up email after each session which outlines what was discussed and best practices for reinforcing these skills at home.

  • Group programs, especially those focused on teaching emotional awareness and resilience while supporting children in group settings with peer interactions, can be incredibly helpful for children dealing with school-related anxiety or frustration.

  • This is not a social skills group. While the skills learned in Mighty Minds—such as emotion regulation, cognitive awareness, impulse control, perspective-taking, and having a growth mindset—can be applied to social situations and interactions, it is not specifically designed for managing social dynamics.

    If you’re interested in a social skills-focused group, we offer a program for 3rd–5th grade girls that specifically addresses building friendships and navigating social interactions. Visit our website to learn more.

  • We absolutely encourage you to talk with your child in advance about why you are signing them up for Mighty Minds. We created a Tip Sheet to support you in having this conversation with your kids.

  • Yes, group programs, especially those focused on teaching emotional awareness and resilience while supporting children in group settings with peer interactions, can be incredibly helpful for children dealing with school-related anxiety or frustration.